Terms of Use

By accessing or using the services provided by Quality Business Tech Inc, including our website, IT solutions, cloud infrastructure, network services, product engineering, and warranty management services, you agree to be bound by these Terms of Use and all applicable laws and regulations.

If you do not agree with any of these terms, you are prohibited from using or accessing our services. These terms apply to all visitors, users, and customers of our IT services.

Quality Business Tech Inc delivers technology solutions that scale with your business. Our comprehensive IT services include:

• Product Engineering: Custom software development and engineering solutions
• Cloud Solutions: Cloud migration, management, and optimization services
• Infrastructure Services: IT infrastructure design, implementation, and maintenance
• Network Solutions: Network design, security, and management
• Warranty Management: Comprehensive warranty and support services
• Consulting Services: IT strategy and digital transformation consulting

We reserve the right to modify, suspend, or discontinue any service at any time without prior notice.

When using our services, you agree to:

• Provide accurate and complete information when requested
• Use our services only for lawful purposes and in accordance with these terms
• Not interfere with or disrupt the integrity or performance of our services
• Not attempt to gain unauthorized access to our systems or networks
• Comply with all applicable local, state, national, and international laws
• Respect intellectual property rights and confidentiality agreements
• Notify us immediately of any security breaches or unauthorized use

Prohibited Activities: You may not use our services to transmit malware, engage in illegal activities, violate third-party rights, or attempt to reverse engineer our proprietary solutions.

We strive to provide reliable and high-quality IT services. However, you acknowledge that:

• Service availability may be subject to scheduled maintenance and unexpected downtime
• Performance metrics are defined in individual service agreements
• We will make commercially reasonable efforts to meet agreed-upon service levels
• Some services may require third-party dependencies beyond our direct control
• Emergency maintenance may be performed with minimal advance notice

Specific SLAs, uptime guarantees, and performance metrics are detailed in your individual service contract.

All content, software, designs, text, graphics, and other materials provided by Quality Business Tech Inc are protected by intellectual property laws and remain our exclusive property or that of our licensors.

We take data security seriously and implement industry-standard measures to protect your information:

• Encryption of data in transit and at rest
• Regular security audits and vulnerability assessments
• Access controls and authentication mechanisms
• Compliance with relevant data protection regulations
• Secure backup and disaster recovery procedures
• Employee training on data handling and security protocols

Both parties agree to maintain confidentiality of proprietary information and trade secrets disclosed during the course of our business relationship.

Payment terms for our IT services are as follows:

• Fees are outlined in individual service agreements or proposals
• Payment is due according to the terms specified in your contract
• Late payments may incur additional charges as specified in your agreement
• Services may be suspended for non-payment after appropriate notice
• All fees are non-refundable unless otherwise specified in writing
• Price changes require 30 days advance written notice

Disputed charges must be reported within 30 days of the invoice date to be considered for adjustment.

To the fullest extent permitted by law, Quality Business Tech Inc shall not be liable for:

• Indirect, incidental, special, consequential, or punitive damages
• Loss of profits, revenue, data, or business opportunities
• Service interruptions due to factors beyond our reasonable control
• Third-party actions, services, or products
• Force majeure events including natural disasters, government actions, or network failures

Our total liability for any claim shall not exceed the amount paid by you for the specific service giving rise to the claim during the twelve months preceding the incident.

We provide the following warranties and support:

• Services will be performed in a professional and workmanlike manner
• We will use qualified personnel with appropriate skills and experience
• Support is provided according to the terms of your service agreement
• Warranty periods and coverage are specified in individual contracts
• We will remedy defects in our services at no additional cost during warranty periods

Disclaimer: Except as expressly stated, all services are provided "as is" without warranties of any kind, either express or implied.

Either party may terminate services under the following conditions:

• For convenience with appropriate notice as specified in the service agreement
• For cause, including breach of these terms or non-payment
• Upon mutual written agreement of both parties

Upon termination, we will provide reasonable assistance in transitioning services and returning your data in a commonly used format, subject to payment of all outstanding fees.

These Terms of Use shall be governed by and construed in accordance with the laws of the jurisdiction where Quality Business Tech Inc is headquartered, without regard to its conflict of law principles.

Any disputes arising from these terms or our services shall be resolved through:

1. Good faith negotiations between the parties
2. Mediation by a mutually agreed-upon mediator
3. Binding arbitration if mediation is unsuccessful

You agree that any legal action related to our services must be commenced within one year of the cause of action arising.

We reserve the right to modify these Terms of Use at any time. Material changes will be communicated through:

• Email notification to your registered contact address
• Posted notice on our website
• Direct communication during service interactions

Continued use of our services after changes constitute acceptance of the modified terms. If you do not agree to the changes, you may terminate your services according to the termination provisions.